Customer Service

Customer service Photofab believe that enhanced service is given by having a “single point of contact” – namely an Account Manager, who champion the customers’ cause internally. This allows: A personal and consistent serviceOne person always there with knowledge of the customers’ needsIn depth knowledge of the customers’ partsGreater awareness of customer requirements.Fast response to customer requests. Technology investment to …

News

FAQs

What is photo chemical etching? A process used to produce thin, flat metal components, using acids to cut through the metal to produce the shape required. Also known as Chemical Milling and Photo Etching. Where would you use this type of process? In both engineering component such as; shims, screening cans, encoder disc etc or decorative components such as; business …

Terms and Conditions

Terms & conditions of purchase 1. INTERPRETATION 1.1 The definitions and rules of interpretation in this condition apply in these conditions. Company: Photofab Limited, company number 1001985, whose registered office is at 14 Cromwell Road, St Neots, Cambs. PE19 2HP. Contract: the Order and the Seller’s acceptance of the Order. Goods: any goods agreed in the Contract to be bought …

Approvals and Accreditations

Photofab is proud to have achieved both the very latest quality and environmental ISO standards. This demonstrates Photofab’s commitment to rigorous product quality standards as well as a high level of customer service without compromising the environmental. BS EN ISO 9001: 2015BS EN ISO 14001: 2015BH OHSAS 18001: 2007ADS SC21 Programme

Policies

Photofab endeavours to conduct its business in accordance with established best practice regulation. The company aims to be a responsible employer and adopt values and standards designed to help guide our staff in their conduct and business relationships. Quality Policy CSR Statement Privacy Policy Environmental Policy Energy and Water Policy RoHS and REACH Legislation