Photofabrication believe that enhanced service is given by having a “single point of contact” – namely an Account Manager, who champion the customers’ cause internally.
- A personal and consistent service
- One person always there with knowledge of the customers’ needs
- In depth knowledge of the customers’ parts
- Greater awareness of customer requirements.
- Fast response to customer requests.
Technology investment to improve customer service:
- High speed broadband email contact directly to the Account Manager
- Sophisticated bespoke quoting system for speed and accuracy
- Automated production control system
- Real time data collection
- Detailed technical back-up for the Account Managers
To see how efficient we are, telephone 01480 226699 to speak to an Account Manager or complete an enquiry form.