Customer Service


Photofabrication believe that enhanced service is given by having a “single point of contact” – namely an Account Manager, who champion the customers’ cause internally.

This allows:

  • A personal and consistent service
  • One person always there with knowledge of the customers’ needs
  • In depth knowledge of the customers’ parts
  • Greater awareness of customer requirements.
  • Fast response to customer requests.

Technology investment to improve customer service:

  • High speed broadband email contact directly to the Account Manager
  • Sophisticated bespoke quoting system for speed and accuracy
  • Automated production control system
  • Real time data collection
  • Detailed technical back-up for the Account Managers

To see how efficient we are, telephone 01480 226699 to speak to an Account Manager or complete an enquiry form.